How it Happened: An HR manager with a spreadsheet of all staff’s salaries, stored in a Microsoft Team. They clicked the Share button to work on it with a colleague, but they accidentally shared with All Staff.
What Happened Next: Anybody could now find it with a simple search. An intern found the file, and it spread from there. Managers were immediately inundated with complaints like, “why is he getting paid more than me?”, “pay me the same as her or I’ll resign”, and “I feel so disrespected, I’m quitting”.
The Consequences: The company lost several good people, and paid out hundreds of thousands of pounds in unplanned remuneration to quell the damage.