Using our site (

    1. Your use of our website is subject to the following rules. Separate additional terms apply in relation to any use of the Torsion services (please see 3 below)
    2. We may update and change our site from time to time to reflect changes to our products, services and our business priorities.
    3. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors; the site is for your personal use only. All such rights are reserved. If you copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
    4. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources and any user-generated content is not approved by us.
    5. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site. We reserve the right to withdraw linking permission without notice.
    6. We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
    7. The “Torsion” name and logo are our trade marks and you are not permitted to use them without our prior written approval.
    8. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; or use of or reliance on any content displayed on our site.

Torsion Subscription Services

    1. Subscriptions for the Torsion services are governed by our General Terms, supplemented by the End-user License Agreement between Torsion and each customer. The General Terms are available upon request.

Governing law and jurisdiction

    1. The information on this website is directed only at persons or entities in any jurisdiction or country where such access to information contained on this Website and use of such information is not contrary to local law or regulation. It is your sole responsibility to be aware of and to observe all laws and regulations applicable to you in your country of residence and in any other country the laws of which are capable of affecting you.
    2. The agreement between Torsion and you relating to your access to and use of the website is subject to English law and you agree to submit to the exclusive jurisdiction of the English courts.

Torsion Services Description

    1. The Torsion Services are an electronic service provided by Torsion Information Security Limited. The Service provides the Customer/End User with the ability to control access to its information resources, in the context of the systems which it uses to store those information resources. The Service also allows the Customer/End User to gain visibility of people having the ability to access information resources (including various details pertaining to such access), and of people having accessed information resources (including various details pertaining to such access events), where such visibility is presented in a manner having value to the Customer/End User.
    2. The Service is predominantly provided by a software product which is owned and developed by Torsion Information Security Limited. Much of this software product is hosted using cloud-based servers, which are controlled by Torsion Information Security Limited, and (presently) provided by Microsoft Azure. The Service is provided to the Customer/End User over internet-based connections.
    3. Some components of the software product may be provided to the Customer/End User to be installed on their own IT infrastructure, depending on the specific technical circumstances involved. In such circumstances, all software components shall remain owned by Torsion Information Security Limited.

Personal Data Processing

    1. If Torsion processes any personal data on the Customer’s behalf when performing its obligations under agreement with the Customer, the parties record their intention that the Customer shall be the data controller and Torsion shall be a data processor.
    2. Torsion shall: maintain at all times an appropriate notification under the Data Protection Legislation (where required); only carry out processing of personal data on Customer’s reasonable documented instructions from time to time; not engage any third party to carry out processing in connection with the Services on behalf of the Customer without the Customer’s prior written consent;
    3. Nature and Purpose of Processing: Torsion is processing Personal Data for the purposes of providing the Customers/End Users access to the Torsion Services. Torsion is also processing Personal Data for the purposes of administering its commercial relationship with Partner Resellers.
    4. The nature of the processing activities carried out by Torsion in respect of such Personal Data include the: Storage of data; Retrieval of data; Erasure of data; Destruction of data
    5. Duration of Processing: Processing will continue for as long as it is required to comply with the terms of the Agreement, and to comply with all relevant legal obligations.